stupid customer service staff. they talk so rude and roughly. hate them. i sent my camera to repair. what the hell rule:staff will return camera battery to customer. I am not the staff under sony company. How come i know this rule. In addtional. that staff did not tell me anything about the rule and did not return the battery to me too. Hate them.
the camera that i got back is without battery.
P/s : do not believe any warranty repairing of items.